Shipping policy
SHIPPING & DELIVERY
We want you to receive your FreshLock bag sealer as quickly as possible.
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DELIVERY TIMES
United Kingdom: 4-8 business days
Australia: 7-10 business days
Canada: 6-9 business days
Orders are processed within 1-2 business days.
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SHIPPING COST
FREE SHIPPING on all UK orders!
We believe great products shouldn't come with high shipping costs.
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TRACKING YOUR ORDER
You'll receive:
- Order confirmation email immediately after purchase
- Tracking number within 24-48 hours via email
- Regular tracking updates as your order moves
Track your package anytime at: [tracking link]
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SHIPPING PARTNER
We use trusted international carriers to ensure safe delivery:
- Royal Mail (UK final delivery)
- Tracked and insured shipping on all orders
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CUSTOMS & DUTIES
For UK orders: No additional customs fees
For international orders: Customs charges may apply depending on your country
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DELAYS & LOST PACKAGES
We ship thousands of orders successfully, but occasionally delays happen due to:
- Customs processing
- Weather conditions
- Carrier delays
If your order hasn't arrived within the estimated timeframe, please contact us at shopfreshlockofficial@gmail.comand we'll investigate immediately.
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WRONG ADDRESS?
Please double-check your shipping address before completing your order. We cannot redirect packages once shipped.
If you realize there's an error, email us immediately at shopfreshlockofficial@gmail.com
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QUESTIONS?
Contact us: shopfreshlockofficial@gmail.com
Response time: Within 24 hours
We're here to help make sure you get your FreshLock bag sealer quickly and safely.