Terms and conditions

Freshlock Terms and Conditions These terms govern your use of shopfreshlock.com and purchase of our premium lifestyle products. By accessing or shopping with us, you agree to be bound by these terms. Product Information and Availability All product descriptions, images, and pricing are provided in good faith. We strive for accuracy but do not warrant that product information is error-free. Products are subject to availability. We reserve the right to limit quantities and refuse orders at our discretion. Pricing and Payment All prices are displayed in Indian Rupees (INR) and are subject to change without notice. Payment must be received in full before order processing. We accept standard payment methods as displayed at checkout. All transactions are processed securely. Order Acceptance and Cancellation We reserve the right to accept or reject any order. Orders may be cancelled within 24 hours of placement. Cancellations after this period are subject to our return policy. Refunds will be processed to the original payment method. Shipping and Delivery Delivery timelines are estimates and not guarantees. We are not liable for delays caused by courier services, weather, or circumstances beyond our control. Risk of loss transfers to you upon delivery to the carrier. Returns and Refunds Products may be returned within the timeframe specified in our return policy, provided they are unused and in original condition. Refunds exclude shipping costs unless the return is due to our error. Return shipping costs are the customer's responsibility unless otherwise stated. Intellectual Property All content on shop.